Does it hurt?
The needles are far finer than the ones used to draw blood, and most people are surprised by how little they feel. The current is the part patients ask about; it reads as a tapping or pulsing, it is set with you in the room, and it comes down the moment you say so.
How many sessions will I need?
Dana gives you a number at the first visit, because it depends on what you have and how long you have had it. Anything chronic usually means twice weekly at the start. What she commits to is telling you when you should be able to judge whether it is working — and saying so if it is not.
What does it cost?
The first visit is $195 and runs 75 to 90 minutes. Follow-ups are $150 for 45 minutes. Add-ons are $20. Microneedling has its own intake at $125 and a treatment at $360.
Do you take insurance?
No. The Zen Point is cash-based, with payment due at the end of each treatment. HSA and FSA cards are accepted, and Dana provides an itemized invoice with treatment codes so you can claim out-of-network reimbursement yourself. Microneedling and tuning fork treatments are not eligible.
What should I wear?
Something loose that you can move in and that lets Dana reach the area being treated. Gowns are available. Eat beforehand — treatment on an empty stomach is less comfortable than it needs to be — and arrive fifteen minutes early.
Where do I park?
There is limited free two-hour parking in front of the building and paid parking in the Waverly Street Garage two blocks away. The free spaces go early. The Downtown Bethesda Metro Center on the Red Line is a five-minute walk.
What if I need to cancel?
Give more than 24 hours’ notice. Cancellations inside that window and missed appointments are charged the full fee. Dana works alone, so a late cancellation is a slot nobody else can take.
Can I text?
Yes, during business hours, for scheduling, rescheduling and asking for a call back. Keep medical details out of text messages — bring those to your appointment or send them by email. Email is the most reliable way to reach her, because she is usually with a patient.
Is there anything you should know about me first?
Tell Dana at the intake if you have a pacemaker or an implanted electrical device, if you are pregnant, if you have a seizure disorder or a bleeding disorder, or if you take anticoagulants. Some of those change where electrodes go; some mean she uses a different approach entirely.
What if it does not work?
She tells you. Dana would rather lose the booking than keep someone on a course that is not changing anything, and if she thinks another kind of practitioner is the better route, she will say which one.